Leading and collaborating through change and uncertainty
There are always going to be forces outside your control. Change is constant. The way to deal with change and continue moving forward is to focus on what is always under your control: YOU!
The more things are changing, the more often you need to communicate. In a
constant-change situation, you need to be in constant communication—up, down, and sideways. You need to stay plugged in to your best sources of information through your own ongoing one-on-one dialogues with your boss, your direct-reports, and with key colleagues.
The foundation is highly-engaged one-on-one dialogues.
- What are the constants? What is NEVER changing around here?
- What might change soon? What are all the ways we can prepare? What ways should we prepare?
- What’s changing right now?
- What does change mean for you, your projects, and your responsibilities today, tomorrow, and in the future?
In this program, Bruce Tulgan teaches your team the best practices of the real
“change masters” he has studied from real organizations, in the real world.
Participants Will Learn:
- The three pillars of leading people through change
- How to identify what forces are outside your control, so you can focus on what is within your control
- The importance and power of maintaining regular, ongoing, highly-engaged one-on-one dialogues
- How to maintain alignment up, down, sideways, and diagonal
- How to lead from wherever you are on the organization chart, without overstepping
- How to look forward, plan ahead, and get better and better at working together
Techniques and Best Practices for:
- Maintaining a focus on what is within your control: yourself
- Building relationships of trust and influence, based on an ongoing dialogue about the work you share
- Conducting regular one-on-ones with bosses, direct reports, and lateral colleagues
- Communicating clearly and effectively, with an emphasis on coaching-style dialogue
- Making expectations clear—for yourself and others
- Monitoring, measuring, and documenting performance
- Preparing contingency plans, standard operating procedures, and decision-making matrixes
- Adapting and remaining flexible, even when the truly unforeseen occurs
